Last Updated: January 2025 | Applicable to: All registered and unregistered users
By using the bd 9 platform, you are considered to have accepted the terms described in this privacy policy. This policy applies to all users residing in Bangladesh, whether registered or not. We treat the protection of your personal information as our highest priority, and it is used only for specified purposes. This policy may be updated from time to time, and you will be notified of any significant changes. You may contact our support team with any questions or concerns.
At registration, we collect your name, email address, mobile number, and date of birth. National ID or passport information may be required for identity verification (KYC). For financial transactions, payment method details are collected, though full card numbers are never stored. Device type, IP address, browser information, and session logs are automatically recorded while using the platform. This information is used to ensure security, prevent fraud, and improve service quality.
Collected information is primarily used for account management, transaction processing, and customer service. It may also be used to meet legal obligations and satisfy regulatory requirements. System logs are analyzed to maintain platform security and detect suspicious activity. Usage patterns are reviewed to improve the user experience and display relevant content. Your information is not used for marketing purposes without your consent, and you may withdraw that consent at any time.
Bd 9 never sells your personal information to third parties for commercial purposes. Limited information may be shared with trusted service providers for payment processing, identity verification, and technical support. These service providers operate under strict confidentiality agreements and may only use the information for specified purposes. Providing information in response to a lawful order from Bangladesh's legal authorities or a court directive is a legal obligation on our part. In such circumstances, we provide only the minimum information necessary.
Our platform uses cookies to manage sessions, save user preferences, and ensure security. Your consent is obtained before using any cookies beyond essential ones. Cookies can be disabled at any time through your browser settings, though this may limit certain features. Data collected for analytics purposes is kept fully anonymous and is not used to identify individuals. For mobile app users, information about device permissions is clearly communicated within the app.
You have the right to view, correct, and request deletion of the information we hold about you. Certain information may be retained for a defined period after account closure due to legal obligations. You may unsubscribe from marketing communications at any time. Data-related requests can be submitted through the support team and are generally processed within 30 business days. We are always committed to protecting your privacy and are ready to help resolve any concerns.
To protect your information, we use industry-standard SSL encryption, firewalls, and access control systems. All sensitive data stored on our servers is kept encrypted and can only be accessed by authorized personnel. Active account data is retained for the duration of the account and kept for a defined period after closure as required by law. Regular security audits are conducted, and a process is in place to promptly notify users in the event of any data breach. Our data protection practices follow international standards and applicable laws in Bangladesh.
If you have any questions about the privacy policy, visit our FAQ page or open an account directly to enjoy a secure experience with bd 9. Our support team is available 24 hours a day, 7 days a week.